SERVPRO Utah County 24 Hour Emergency Water Damage Service

9/16/2024 (Permalink)

SERVPRO of Utah County provides 24 hour fire and water damage restoration service in Utah County.

SERVPRO® of Utah County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready 24/7 to Help

Call Today - (801) 785-5228

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Utah County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it’s the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Utah County

SERVPRO of Utah County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flood Prevention Tips by SERVPRO® of Utah County

8/21/2024 (Permalink)

Flood Prevention Tips by SERVPRO®

Flood Prevention Tips by SERVPRO of Utah County

Flooding can cause significant damage to homes and businesses, but with the right precautions, you can minimize the risk. At SERVPRO of Utah County, we want to help you protect your property from potential flood damage. Here are some essential tips to keep your home safe:

1. Utilize SERVPRO’s Emergency Ready Plan (EPR)

No-Cost Assessment providing great value without any financial commitment. Concise profile document containing critical information needed in the event of an emergency. Identifies the line of command for authorizing work to begin, saving valuable time during an emergency. Creates peace of mind, quick response and is customizable.

2. Maintain Your Gutters and Downspouts

Regularly clean your gutters and downspouts to ensure they are free of debris. This helps direct rainwater away from your home, preventing water from pooling around your foundation.

3. Install a Sump Pump

A sump pump can be a lifesaver during heavy rains. Make sure it’s in good working condition and consider having a backup power source in case of a power outage.

4. Seal Cracks in Your Foundation

Inspect your foundation for any cracks and seal them with waterproofing materials. This can prevent water from seeping into your basement or crawl space.

5. Elevate Electrical Systems

If you live in a flood-prone area, consider elevating electrical systems, including wiring, circuit breakers, and appliances, above the potential flood level.

6. Create a Rain Garden

Rain gardens are designed to absorb and filter rainwater. Planting one in your yard can help reduce runoff and prevent flooding.

7. Install Flood Vents

Flood vents allow water to flow through your foundation walls, reducing pressure and minimizing structural damage. They are especially useful in areas prone to flash floods.

8. Keep Important Documents Safe

Store important documents and valuables in a waterproof container or safe. This ensures they remain protected in case of a flood.

9. Know Your Flood Risk

Stay informed about your area’s flood risk by checking local flood maps and weather forecasts. This can help you take timely action to protect your property.

10. Have an Emergency Plan

Prepare an emergency plan for your family, including evacuation routes and a communication plan. Make sure everyone knows what to do in case of a flood.

11. Regularly Inspect Your Property

Regular inspections can help you identify potential issues before they become major problems. Look for signs of water damage, such as damp walls or a musty smell, and address them promptly.

At SERVPRO of Utah County, we are here to help you with all your flood prevention and restoration needs. If you experience flood damage, our team of experts is available 24/7 to assist you. Stay safe and take proactive steps to protect your home from flooding.

Flood Prevention Tips by SERVPRO of Utah County

8/21/2024 (Permalink)

Flood Prevention Tips by SERVPRO®

Flood Prevention Tips by SERVPRO of Utah County

Flooding can cause significant damage to homes and businesses, but with the right precautions, you can minimize the risk. At SERVPRO of Utah County, we want to help you protect your property from potential flood damage. Here are some essential tips to keep your home safe:

1. Utilize SERVPRO’s Emergency Ready Plan (EPR)

No-Cost Assessment providing great value without any financial commitment. Concise profile document containing critical information needed in the event of an emergency. Identifies the line of command for authorizing work to begin, saving valuable time during an emergency. Creates peace of mind, quick response and is customizable.

2. Maintain Your Gutters and Downspouts

Regularly clean your gutters and downspouts to ensure they are free of debris. This helps direct rainwater away from your home, preventing water from pooling around your foundation.

3. Install a Sump Pump

A sump pump can be a lifesaver during heavy rains. Make sure it’s in good working condition and consider having a backup power source in case of a power outage.

4. Seal Cracks in Your Foundation

Inspect your foundation for any cracks and seal them with waterproofing materials. This can prevent water from seeping into your basement or crawl space.

5. Elevate Electrical Systems

If you live in a flood-prone area, consider elevating electrical systems, including wiring, circuit breakers, and appliances, above the potential flood level.

6. Create a Rain Garden

Rain gardens are designed to absorb and filter rainwater. Planting one in your yard can help reduce runoff and prevent flooding.

7. Install Flood Vents

Flood vents allow water to flow through your foundation walls, reducing pressure and minimizing structural damage. They are especially useful in areas prone to flash floods.

8. Keep Important Documents Safe

Store important documents and valuables in a waterproof container or safe. This ensures they remain protected in case of a flood.

9. Know Your Flood Risk

Stay informed about your area’s flood risk by checking local flood maps and weather forecasts. This can help you take timely action to protect your property.

10. Have an Emergency Plan

Prepare an emergency plan for your family, including evacuation routes and a communication plan. Make sure everyone knows what to do in case of a flood.

11. Regularly Inspect Your Property

Regular inspections can help you identify potential issues before they become major problems. Look for signs of water damage, such as damp walls or a musty smell, and address them promptly.

At SERVPRO of Utah County, we are here to help you with all your flood prevention and restoration needs. If you experience flood damage, our team of experts is available 24/7 to assist you. Stay safe and take proactive steps to protect your home from flooding.

Water Damage Restoration: Immediate Action Matters

7/22/2024 (Permalink)

SERVPRO® of Utah County - Your Trusted Partner

At SERVPRO of Utah County, we know that water emergencies can strike at any time. Whether it’s a burst pipe, a flooded basement, or storm-related damage, immediate action is crucial. Our team is available 24/7 to respond promptly and mitigate the impact of water damage on your property.

Why Immediate Action Is Critical

1. Severity Increases with Delay: Even a few hours can make a significant difference. Water damage worsens over time, affecting structural integrity, promoting mold growth, and compromising belongings.
2. We Answer the Phone Ready to Help: When you call us, you’re not alone. Our experienced professionals will guide you through the crisis, providing expert advice and assistance.
3. What to Expect When You Call:
• Contact Information: We’ll ask for your name and contact details.
• Insurance Information: If applicable, share your insurance details.
• Location: Provide the street address of the water-damaged property.
• Timeline: Let us know when the damage occurred.
• Cause: If known, tell us what caused the water damage.
• Electricity Availability: Is there power on-site?

About SERVPRO of Utah County

• Specialization: Water damage restoration is our expertise. It’s the cornerstone of our business.
• Highly Trained Staff: Our team undergoes training at SERVPRO’s corporate facility and holds IICRC certifications.
• Restoring Your Property: We’re committed to restoring your home or business to its pre-damage condition.

Remember, when water damage strikes, SERVPRO of Utah County is here to help. Call us at (801) 785-5228 for immediate assistance. Let’s make it “Like it never even happened.™” ????

Feel free to customize this blog post further or add any additional details specific to SERVPRO of Utah County. If you need more assistance, just let us know!

Signs of Hidden Water Leaks in Your Home

6/20/2024 (Permalink)

Signs of Hidden Water Leaks in Your Home

Water leaks can cause significant damage if left undetected. Identifying hidden leaks early can save you time, money, and prevent further damage to your property. SERVPRO Team Hamann of Utah County and Downtown Salt Lake City is here to help. Here are some signs to watch out for:

1. Unexplained Increase in Water Bills:
• If your water utility bill suddenly spikes without any apparent reason, it could indicate a hidden leak. Monitor your bills closely and investigate any unexpected changes.
2. Mold or Mildew Growth:
• Mold tends to thrive in damp, hidden areas.
• Check corners, under sinks, and behind appliances for signs of mold or mildew. If you spot any, investigate further for potential leaks.
3. Musty Odors:
• Stagnant water can lead to musty smells in affected areas.
• Trust your nose—if something smells off, check for hidden leaks.
4. Stains or Discoloration:
• Look for water stains or discoloration on walls, ceilings, or floors.
• These marks often indicate the presence of leaks.
5. Warped or Buckled Flooring:
• Flooring that’s cracked, bubbling, or warped may be a sign of water damage underneath.
• Pay attention to changes in your floor’s appearance.
6. Sagging or Damaged Ceilings:
• Inspect ceilings for any sagging, bowing, or visible damage.
• Water damage weakens the structure and can cause these issues.
7. Reduced Water Pressure:
• If your water pressure suddenly drops, hidden leaks might be the culprit.
• Investigate the cause promptly.

Remember, early detection is key to preventing extensive damage. If you suspect a hidden water leak, consider professional assistance from SERVPRO®. Our experts can assess the situation and provide effective solutions to protect your home.

What to Do When You Experience Water Loss: A Guide by SERVPRO® Team Hamann of Utah County and Downtown Salt Lake City

6/11/2024 (Permalink)

Experience Premier Restoration with SERVPRO® Team Hamann in Utah County and Downtown Salt Lake City

What to Do When You Experience Water Loss: A Guide by SERVPRO® of Utah County and Downtown Salt Lake City

Water damage can be a homeowner’s worst nightmare, but knowing how to handle it can make all the difference. At SERVPRO®, we understand the urgency and the stress that comes with water loss. Whether it’s due to a burst pipe, a flood, or an appliance leak, immediate action is crucial to minimize damage and restore your property. Here’s what you should do when faced with water loss:

1. Safety First

Before you do anything, ensure that it’s safe to stay in the house. Look out for electrical hazards and structural damage that may have been caused by the water. If you suspect any danger, leave the premises immediately and contact professionals.

2. Stop the Water Source

If it’s safe to do so, try to stop the water at its source. For instance, turn off the main water valve if you have a burst pipe.

3. Contact SERVPRO® of Utah County and Downtown Salt Lake City

Time is of the essence when dealing with water damage. Call us at (801) 785-5228 for 24/7 emergency services. Our team is always ready to respond with advanced water detection, extraction, and drying equipment.

4. Document the Damage

While waiting for our team to arrive, document the extent of the water damage by taking photos and videos. This will be helpful for insurance claims and for our assessment.

5. Move Valuables

If possible, move valuable items such as electronics, paintings, and important documents to a dry area to prevent further damage.

6. Start the Cleanup Process

Begin removing as much water as possible by mopping and blotting. Open windows and doors to allow air circulation to help with the drying process.

7. Leave the Rest to Us

Once our SERVPRO® team arrives, we’ll take over the restoration process. We’ll assess the damage, extract the water, and use our state-of-the-art equipment to dry and dehumidify your property. We’ll also clean and sanitize affected areas to prevent mold growth.

At SERVPRO®, we’re dedicated to restoring your property to its pre-damage condition. We work closely with insurance providers to manage the process from start to finish, ensuring a smooth and stress-free experience for you.

Remember, water damage can strike at any time, but with SERVPRO®, you’re not alone. We’re faster to any size disaster™, providing residential and commercial water damage restoration services that you can rely on. Contact us today to learn more about our services or to get help with water loss.

SERVPRO® of Utah County and Downtown Salt Lake City has been a trusted leader in disaster cleanup and restoration for over 40 years. Our experienced team of restoration professionals and project managers are here to help you rebuild and restore your home or commercial space after any water loss event. Don’t hesitate to reach out to us for assistance and guidance during such challenging times, (801) 785-5228.

How to Save Your Home from Water Damage in Lindon (Before It’s Too Late)

1/5/2024 (Permalink)

Water Damage

Water Damage

How to Save Your Home from Water Damage in Lindon (Before It’s Too Late)

Water damage is one of the most common and costly disasters that can happen to your home. Whether it’s caused by a burst pipe, a leaky roof, a faulty appliance, or a natural disaster, water damage can ruin your belongings, damage your structure, and pose health risks.

That’s why you need a reliable and professional water damage restoration service that can help you in any emergency, 24 hours a day, 7 days a week.

That’s why you need SERVPRO® of Lindon.

We are the leading water damage restoration company in Lindon, Utah, with over 10 years of experience in helping homeowners and businesses recover from water damage. We have the training, equipment, and expertise to handle any water damage situation, no matter how big or small.

We are also independently owned and operated business, so we understand the needs and challenges of our community. We are proud to serve Lindon and the surrounding areas, and we are always ready to help.

How We Can Help You

When you call us for water damage restoration, you can expect the following:

• We will answer your call and respond to your emergency within 60 minutes or less. We know that time is of the essence when it comes to water damage, and we don’t want to keep you waiting.
• We will inspect and assess the extent of the water damage and provide you with a free estimate. We will also explain our process and answer any questions you may have.
• We will extract the water and dry the affected areas using advanced equipment and techniques. We will also remove any damaged or contaminated materials and dispose of them properly.
• We will clean and sanitize the affected areas using eco-friendly products and methods. We will also deodorize and disinfect the areas to eliminate any odors and bacteria.
• We will restore and repair the affected areas to their pre-water damage condition. We will also work with your insurance company to make the claim process as smooth as possible.

Why Choose Us

Here are some of the reasons why you should choose SERVPRO® of Lindon for your water damage restoration needs:

• We are available 24/7 for any water emergency. You can call us anytime, day or night, and we will be there to help you.
• We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the industry standard for water damage restoration. This means that we follow the highest standards and best practices for water damage restoration.
• We are a trusted and reputable company with a proven track record of success. We have hundreds of satisfied customers who can attest to our quality and professionalism. You can check out some of our reviews and testimonials on our website or on Google.
• We are a locally owned and operated company that cares about our community. We are a family-owned business that treats our customers like family. We are also involved in various local events and charities, such as the Lindon Days Festival and the Lindon Food Bank.

Call Us Today

If you have water damage in your home or business, don’t wait until it’s too late. Call SERVPRO® of Lindon today and let us take care of it for you.

We will restore your property to its original condition and make it look "like it never even happened"™.

Call us today at (801) 785-5228.

We are here to help® you, 24/7.

Repairing your Floors after a water loss

10/9/2023 (Permalink)

Hardwood floors are a staple in many households and businesses, lending the space a particular style and adding some color and texture to the interior. Unfortunately, when water damage strikes, it can wreak havoc on hardwood floors, causing warping and buckling (not to mention becoming a major headache and possible financial burden). So, what do you do when water damage affects this type of flooring? Read on for tips and tricks and learn how SERVPRO® can help.

Popular Styles and Types of Hardwood Floors

The Home Depot lists the following as popular styles of hardwood floors. Consider evaluating this list to see if you have the same type in your home or business.

• Engineered waterproof hardwood floors. Specially made floors to resist water and moisture.
• Bamboo floors. Environmentally friendly, scratch-resistant, and slightly harder in texture than other styles.
• Acacia floors. Durable and low maintenance, this style of hardwood floor is made from Acacia wood, or Asian walnut.
• Solid hardwood floors. Made from single strips of wood cut straight from the tree, this style of floor can be nailed directly to the subfloor.
• Engineered hardwood floors. This style of floor can usually be installed quickly, as it is delivered to the property prefinished.
• Gray hardwood floors. Engineered and easy to install, this style is popular due to its stone-like appearance. It is made from North American foliage, like birch.

Meanwhile, Forbes lists the following as popular types of hardwood floors:

• Hickory. Very durable with a distinct rustic look. However, hickory hardwood floors can be difficult to install due to their hardness.
• Cherry. Ideal for low traffic areas, cherry is notable for its red and/or orange hue. Still, it can darken over time, and some may not like its softer texture.
• Oak. Durable and useful for high traffic areas. However, it can yellow over time.
• Maple. Versatile in color, oak is also a durable type of hardwood floor. But it can be difficult to stain since it tends to retain its natural light color.
• Ash. Lighter in color, this flooring is like oak in durability. However, it is a bit more expensive than other types and can be harder to find.
• Mahogany. Durable and water-resistant, mahogany is sometimes considered the most beautiful type of flooring for its deep brown color. However, it can be quite expensive.
• Walnut. Dark brown and often found in historical homes, but sometimes harder to acquire since it is more expensive than other types.
• Bamboo. While technically not wood (it is grass), bamboo is manufactured, generally light in color, water-resistant, and durable. However, because it is manufactured, it can range in quality.

Tips for Cleaning Hardwood Floor Water Damage

According to The University of Michigan’s Department of Environment, Health, and Safety, as well as Duffy Floors and SERVPRO’s own in-house tips, some useful guidelines for cleaning hardwood floors after water damage include the following:

• If safe to do so, locate and stop the source of water as soon as possible.
• Dry the floor gradually and naturally, as rapid drying could cause the wood to split.
• For excessively buckled or warped flooring, consider removing the damaged sections and replacing them entirely.
• Consider mixing a mild cleaning solution comprised of one part vinegar and 10 parts warm water.
• Do not use household cleaning products on hardwood floors.
  • These can damage the surface or penetrate the wood, causing unintended consequences. Rather, use a solution specifically developed for hardwood floor cleaning.
• In the case of future water damage, immediately clean up water with a cloth or mop.
• Confirm your plumbing system is in good working order.

SERVPRO'S Floor Cleaning Process 

We understand the time-sensitive nature of restoring a damaged floor. Whether the area in question contains hardwood or carpet, is high-traffic or decorative, losing the ability to use a space is a major hindrance. While the tips offered above can be applied at your convenience, know SERVPRO is available to provide professional floor cleanup services 24/7.

In addition to cleaning ceilings and walls, SERVPRO franchises across the United States and Canada follow the below floor cleaning process. Keep in mind, the type of soil in the floor and type of flooring can affect the exact cleaning method.

1. Staging. The first step involves placing tools, products, and other cleaning equipment in a nearby, convenient location for the cleanup job.
2. Remove and secure. Furniture, fragile belongings, and other items are safely removed from the space to help ensure their protection.
   1. Notably, some furniture may remain in the room, protected by floor padding, or blocked entirely, so as not to be disturbed during cleaning.
3. Clean. Cleaning commences. This includes exposed flooring, and remaining floor coverings.
4. Replace. Return furniture, curtains, wall hangings, and other items to their original positions, if applicable.

Does SERVPRO Clean Up After Flood Damage?

10/2/2023 (Permalink)

Why does water damage never laugh at jokes? It's not a fan of dry humor.

SERVPRO® is equipped to handle all manner of flood damage following severe weather such as thunderstorms, hurricanes, and more. With over five decades of experience across the system, SERVPRO® technicians have the knowledge and equipment to handle any size disaster. In fact, SERVPRO® maintains a network of strategically placed storm teams around the country, ready to be dispatched at a moment’s notice. These large loss professionals are knowledgeable and eager to return your property to preloss condition, “Like it never even happened.”

What are the Stages of Water Damages, Stages 1 & 2.

8/7/2023 (Permalink)

Class 2: Fast Rate of Evaporation

Class 2 water losses affect the whole room through materials such as carpets and cushions. Class 2 is identifiable if the whole room has been affected, and the rate of water evaporation is fast. Notably, water in this classification has wicked up the walls no more than 24 inches. In class 2 water losses, the following materials may be severely wet:

• Wood grained material
• Flooring
• Carpets
• Furniture

Repairing class 2 water damage may cost more than class 1 since the affected area is larger. It may also be more difficult to clean.

Class 1: Slow Rate of Evaporation

Class 1 water losses affect only a certain portion of a room through low-permeance or low-porosity materials. This may include materials such as:

• Vinyl composition tile
• Plywood
• Structural wood
• Concrete
• Particle board

Class 1 is typically the easiest to handle because it only covers a small area. The damage created here is generally minimal, and the affected items have absorbed only a small amount of water. The cost of repairs is also inexpensive, making a class 1 water loss the best-case scenario.

Stay tune to our next blog post where we will go into Stage 3 & 4 of Water Damage. Here at SERVPRO we not only do the work but we also look forward to teach ways of protecting your Home. 

Recovering from Water Damage in Vineyard, Utah: How SERVPRO of Utah County Can Help

3/30/2023 (Permalink)

At SERVPRO, we understand that water damage can be devastating to your home or business in Vineyard, Utah. Water can cause significant damage to your property, affecting your quality of life and your business.

What Causes Water Damage?

Water damage can be caused by several reasons, such as floods, storms, broken pipes, roof leaks, and faulty appliances. When water enters your property, it can seep into walls, floors, ceilings, furniture, and other objects, causing significant damage. Additionally, if the water is not cleaned and dried properly, it can lead to mold growth, which can affect your health and that of your family.

What Should You Do If You Experience Water Damage in Vineyard, Utah?

The first thing you should do if you experience water damage is to ensure that your property is safe. If there is a leak or flood, turn off the water supply and electricity to prevent electrical hazards. Next, contact a professional water damage restoration company like SERVPRO of Utah County. Our team of water damage restoration experts is available 24/7 to help you recover from your loss. When you contact us, we will send our team to your property to assess the damage and begin the restoration process.

How Can SERVPRO of Utah County Help?

At SERVPRO, we use advanced technology to detect and eliminate water from your property. Our team also uses specialized drying equipment to ensure that your property is completely dry and free of moisture, preventing mold growth. We also use eco-friendly products and methods to clean and sanitize your property, ensuring that you and your family are safe from harmful chemicals.

We understand that water damage can be a stressful and overwhelming event, and we are committed to helping you recover from this event as quickly and efficiently as possible. Our team will work closely with you to ensure that you are informed and involved in the restoration process, providing regular updates and answering any questions you may have.

What is Water Extraction

1/27/2023 (Permalink)

Water damage can be a nightmare. Give SERVPRO a call.

When your house has suffered from a flood or if your house has water that you can’t figure out where it is coming from, water extraction is a must-have process to prevent secondary and extensive damage. If water is seeping excessively through the tile flooring or carpet, it could be because of leaking pipes, damaged grounds, or flooding. The cracks and gaps in the floor also allow the rainwater to penetrate underneath the flooring. Drainage issues could be one of the reasons, too.

Water extraction should be performed quickly but it should be done professionally and efficiently. Whether you are looking for emergency water extraction to control the leak or to protect the property, it will be an advantage if you know what water extraction is and how important it is to take the necessary action as soon as possible.

WHAT IS WATER EXTRACTION

What is water extraction? Before you agree on the contract, get to know what it is and why it is important. Water extraction is a kind of process recommended for the removal of excess water from the flooring and grounds of the house or property. It is a tough job that has to be left to professionals only because they have the expertise, the necessary tools and water extraction equipment, and the most efficient methods for water extraction.

The purpose of the water extraction process is to reduce the risk of damage to property,  prevent the growth of molds, and restore the quality condition of the property. The methods used by the experts include stopping the source of excessive flow of water, draining water, removing non-visible water, drying the grounds, and dehumidifying the entire area.

Pumps can be used to pump out the water, and drying systems are used to dry the wall, ceiling, and cavities of the building. On the other hand, a high-end vacuum is used for water extraction from the carpet. If you do not know how to extract water from the carpet, you can rely on the experts and their high-technology methods.

Whether excess water is caused by flooding and natural disaster, or it is because of a bursting pipe underneath the ground, immediate action and attention should be given to your property. Water extraction is your most urgent response to this. Contact the experts at SERVPRO and let the professionals do the job.

Why is there water in my basement?

10/27/2022 (Permalink)

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

• Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
• Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
• Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
• Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
• Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
• Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
• Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
• Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

How To Tell If Water Damage in your Eagle Mountain Home Is New Or Old

8/2/2022 (Permalink)

Call in the professionals at SERVPRO. Main office number (801) 785-5228

Has that water damage always been there? Or did it just happen? It’s good to figure out if water damage is new or old, so that you know how extensive the damage may be, and what you need to do to stop the water intrusion in your Eagle Mountain home. 

Determine Materials

Water affects different materials in different ways. If tile, brick, or another tough material has been affected by water damage, chances are the damage is old. It takes time to wear on these materials and create leaks. On the other hand, if your damage is in drywall, hardwood flooring or carpet, it could be new or old water damage. Even a bit of water can affect these materials right away.

Look for Rings

Drywall, wooden flooring, and other softer materials may develop “rings” if they have suffered water damage over a long period of time. The water soaks in and discolors the material. It dries out but leaves a stain behind. If this happens a few times, the effect is like several rings of water damage, some large and some small. This means the water damage is old. Additionally, this pattern of water damage means that the water damage is intermittent. It happens frequently, but there are dry spells where the material can dry out. The source of water could be a pipe that only runs sometimes, like the supply pipe to the shower. Or, it could be the result of a roof leak, which only causes water damage when it rains.

Touch the Spot

Areas that have new water damage are likely to be wet but not soft. If you touch the water damage and the drywall is soft, the water has had time to soak in and ruin the integrity of the material. This means the water damage is likely to be old. Although, it’s important to note that tough materials like tile may never soften at all.

Assess Mold

Mold growth can begin within 24-48 hours of water damage. If you have visible mold on the water damaged area you know it has been soaked for at least 48 hours. More extensive mold growth may indicate the water damage is even over.

Although, the absence of mold doesn’t necessarily mean the damage is new. There could be other environmental factors that explain the lack of mold growth. Maybe it’s too hot or cold for mold to grow. Or, perhaps the excess moisture dries too quickly. If you have a HEPA filter running it may be removing mold spores, limiting their growth on the water damaged area.

Ask the Professionals

If you’re wondering how to tell if water damage is new or old. Consulting with restoration specialists  at SERVPRO of Utah County can help. We can assess the age and severity of the damage then can help you find the cause and restore the damage. Call our main office at (801) 785-5228.

Is your Lehi home covered in the event of a flood

6/22/2022 (Permalink)

Preparing an emergency plan and making sure your Lehi home is covered before an emergency, can save you a lot of stress in an unfortunate event.

Have you ever wondered about what you would do if you had a house flood in Lehi? Chances are if your home has never flooded or you don’t live in a flood zone you haven’t.  Will you be covered by your homeowners or rental insurance if you have an accidental flood? Maybe a broken pipe, too much rain, or maybe someone leaves the garden hose on and floods the basement (obviously that one isn’t from my experience). Lucky for you, we are here to answer that question.

FACT: Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year.

FACT: Homeowners and renters insurance does not typically cover flood damage.

Your homeowners and rental insurance will cover some damage from rain, but if your home is filled with water as a result of rising bodies of lakes, rivers, or a lot of rain, it won't cover you. If you’re taking out a mortgage on a property that’s in a high-risk zone (also called a Special Hazard Flood Area), your lender will require you to buy a policy in order to get the loan.

If you are required to purchase Flood Coverage or if you choose to, where do you get it? You need to talk to your insurance agent and ask if they offer it through the NFIP.  Most agents do, but if they don’t ask around and find one that does.  You cannot get insurance directly through NFIP. The federal government offers coverage through the National Flood Insurance Program at an average cost of about $700 per year. But premiums vary depending on your Lehi property's flood risk.  If you have questions whether Flood Coverage would be worth it for you, talk to your local insurance agent for more information. You can also call SERVPRO of Utah County and we can help (801) 785-5228.

DIY project can cause water damage in your Provo home.

5/18/2022 (Permalink)

Sometimes it is better to just start with the professionals.

What You Can Do When a DIY Project Causes Water Damage in Your Provo Home  

DIY projects are winning for many practical reasons, but they can carry risks as well, such as water damage. Hiring professional services can be expensive because you are paying for expertise. In an attempt to save some money, you may try to install your new sink faucet by yourself by following a few online tutorials. While there is nothing wrong with trying to do a job by yourself to save some cash, there is always a more significant margin for error when attempting to do a job where you lack experience or training.

Perhaps it comes to the water damage in your Provo home caused by a water supply line not being connected correctly to the source of water. Due to the leak being relatively small, it was able to go unnoticed for a few days. By the time you found a leak under your sink, the wooden structure had already begun to bloat from absorbing the excess moisture. The best action that you could do for your home upon finding this damage is to call for professional help as soon as possible. Leaving it any longer could allow for further damages, such as the development of mold.
 
When you phone SERVPRO, our technicians always gather swiftly and travel to your home as quickly as possible. We realize your time is valuable and how stressful this situation can be. The quicker we act, the quicker you can get your home back in its preloss condition.
 
SERVPRO always arrives at your home equipped for cleaning up and removing the damage caused by the leak. Our technicians can use advanced technology to combat water damage. To start, we can clean out everything from under your sink and then set up the drying equipment. SERVPRO uses equipment such as dehumidifiers, ventilation fans, and air movers for this task. When all three work together, they can create an optimal environment designed to lower the moisture levels of your home to an acceptable degree. Once we're sure that the moisture inside has been dried, SERVPRO can return your home to you and leave you feeling "Like it never even happened."
 
If a DIY project causes damage inside of your home, never neglect to get help for your home. Get in touch with SERVPRO of Utah County by dialing (801) 785-5228. We're open 24/7 and always ready to travel to your home and help

do you know the difference between water mitigation and damage restoration?

4/6/2022 (Permalink)

SERVPRO is here to make it "Like it never even happened."

Water damage restoration and water mitigation are two vital processes that should be carried out as soon as possible. However, many people do not understand the difference between the two services. Most people would say water mitigation and water damage restorations are the same. This, however, is not always the case.

Water damage restoration refers to the process of restoring an area to preloss conditions or, even better, after being damaged by floods, hurricanes, storms, sewage, or leakages. Water damage can negatively destroy your property from floors to ceilings and anything in between. That is why you need professional help from Water Damage to prevent further damages to your property.

On the other hand, water mitigation refers to any service that reduces or prevents additional damages caused by flooding or leaking pipes. This could be installing tarps over a damaged roof during heavy storms or mitigating moisture inside walls after washing machine overflows.

Why You Need Professionals

The following are five vital reasons to work with a professional for all your water damage and restoration services:

1. It is Cost-Effective

Water damage will ensure that all the damages are addressed effectively and promptly, minimizing any extra cost to you.

2. You Will Receive a Timely Response

We understand the urgency of these situations and will do everything possible to mitigate the damages as quickly as possible.

3. We Have Professional Equipment and Expertise

Water must be removed as quickly as possible to prevent any further damage. We have the necessary equipment and workforce to handle even the most massive water removal jobs.

4. We Are Water Damage Restoration Experts

Once the water has been removed, we will start our restoration services such as drying, dehumidifying, and odor removal. We also provide mold testing to ensure your property is safe for you and your family.

5. We Are Skilled with Water Damage Repair

Water can cause a lot of damage to any property. If you have had flooding or backed up drains, water damage SERVPRO will help you repair these damages.

Water Damage

We offer a wide range of water mitigation and damage restoration services for both personal and commercial:

• Water Damage Restoration
• Mold Remediation
• Solving Commercial Services Water Damage Issues
• Fire Damage Restoration
• Storm Damage Restoration

SERVPRO is full-service water mitigation and damage restoration company. We have the experience and expertise necessary to handle even the most giant water removal jobs. Call us today for more information on how we can help with all your water damage needs.

Washing Machine Malfunctions Can Damage Orem Home

3/17/2022 (Permalink)

Remember to keep up on the maintenance.

Your washing machine plays a critical role in living comfortably in your Orem residence. While these appliances can get used almost daily through the hustle and bustle of life, this also attributes to why so many of them do not get the maintenance that they need to operate at their optimal levels. As these appliances age, components wear and can break off or disconnect. Even something as simple as the barrel becoming slightly damaged can lead to substantial water loss.

While you might not attribute a washing machine to causing water damage to your Orem home, you might become surprised to learn just how readily damage from this appliance occurs. Failure of this machine can lead to water flowing endlessly onto the ground, or at the very least, the full water contents of a single load. Within moments, water on the floor of your laundry area begins to soak into flooring and wall materials, and without the proper cleaning and drying, can lead to degradation or mold growth.

Our SERVPRO professionals might not be able to repair what has gone wrong with your washing machine, but we do have the expertise and the equipment to handle the water damage that resulted. With effective extraction and drying solutions, our professionals can get to work quickly on the damaged area to prevent it from spreading farther and affecting new areas of your property.

We have advanced technology like portable thermal imagery cameras attached to electronic tablets that can show our SERVPRO team where moisture pockets exist in exposed materials and beyond. This information can serve to let our professionals set up our high-powered drying equipment in ideal locations for maximum results over the shortest period.

While this might only show you a small portion of the overall restoration process that occurs after an appliance malfunction in your home, you should know that you can count on our SERVPRO of Utah County team to do the job right. If you want to make water damage “Like it never even happened.” give us a call today at (801) 785-5228.

Here are some tips on how to prevent frozen pipes in!

1/28/2022 (Permalink)

Don't let frozen pipes ruin your weekend.

We live in a colder climate here in North Utah County which can cause your home some challenges. Frozen pipes in your home can be a big mess. When pipes freeze, they expand and may burst, leading to major water repairs.

Some helpful tips to prevent frozen pipes:

1: Water conservationists frown on allowing faucets to drip, but letting even a small amount of water to flow through pipes at all times can do a lot to prevent pipes from freezing. A steady drip is all that is needed to keep the pipes free from ice accumulation.

2: Many pipes do not have proper insulation to prevent them from freezing in cold weather. Pipe sleeves and heating tape can be applied to insulate the pipes. It is also a good precautionary measure to caulk around gaps where cold drafts can affect pipe temperatures.

3: Shut off any outside water sources that you don't need, especially if you are expecting particularly low temperatures. When a building is left unattended, make sure the thermostat is set no lower than 55 degrees Fahrenheit.

4: Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate around uninsulated pipes.

Dealing with frozen pipes

Make sure you and you know where the shut-off valve is located. If you are dealing with frozen pipes in North Utah County call SERVPRO as soon as possible. We are more than happy to help you with anything big or small.

Water damage can cause some damage real fast and acting fast can help!

10/13/2021 (Permalink)

SERVPRO of Utah County has made its name by performing cleanup and restoration work after water damage.

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours, the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually, the flooring and subflooring will be so warped it will not be repairable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of Utah County has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Inject dry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, Call us immediately for an expert assessment. We can make it "Like it never even happened.”

Flash flooding in your Pleasant Grove home?

8/3/2021 (Permalink)

We have been asking for rain here in Utah but unfortunately, that can also start flooding problems. Call us today so we can help.

Pleasant Grove residents often have to deal with storms and other adverse weather that comes quickly out of the nearby mountains. The excess rainfall quickly turns into floodwaters which can cost thousands of dollars in damage and loss.
 
Simply put, there is no one better prepared for a flood in Pleasant Grove than SERVPRO. As a member of a designated Large Loss Response Team, our restoration technicians have the equipment and training to deal with a water-related disaster of any size. These specialists that travel around the country are the same ones we send to clean and restore area homes.
 
No matter the amount of floodwater, our technicians start by reducing the health threat. Outside flooding contains soil, animal wastes, and other contaminants, so they spray the surface of the water and nearby property with a chemical agent to minimize any live bacteria.
 
Now, team members work to remove the floodwater quickly. They start with commercial pumps that can clear most homes from several hours to several days, depending on the volume and situation. The pumps do not draw water out of carpets and from between floorboards, however. To finish the task, we utilize extraction wands. SERVPRO personnel has access to the standard wand extractor which is a commercial-grade water vacuum, but these have adjustable speeds to control suction and a heater that can slowly dry wood floors or fibers as they draw out water.
 
Unlike wood floors, our teams cannot guarantee that carpets are safe to use after exposure to floodwater. The only way to keep them from posing a further threat to a home is to remove and dispose of them.
 
Next, our teams clean every exposed surface. Using our extensive inventory of anti-bacterial and other cleaning agents, and equipment, technicians can restore much or the structural and personal property affected by a flood. If a personal item or piece of building material is not restorable, they dispose of it according to Utah and Federal regulations.
 
These are simply the first steps we take to return area homes to their pre-flood condition. If your home was affected by flooding, no matter how small the amount of water, contact SERVPRO of North Utah County at (801) 785-5228 today. We are here for you.

Repairing your home after a water loss.

6/22/2021 (Permalink)

Consider these tips when dealing with water loss. They can save you in the long run.

A flood is probably one of the most damaging things you can experience, either heavy rain or home water system malfunction. When a flood happens, you need to act fast; the longer you wait, the more damages there can be. 

Tip 1: Safety First

Staying inside your home after a flood can be dangerous. If you can do it, turn off the fuse connections of your home. But if your home has suffered a severe flood episode, you should wait outside for an expert to come and inspect your home.

Tip 2: Call Your Insurance Company

You should call your insurance company as soon as you have a flood. Depending on the type of flood, they might need to investigate the cause of it to determine the extension of your coverage.

All insurance companies request an inspection before approving the coverage for repairs, and sometimes the process can be tedious, so the sooner you initiate it, the better.

Tip 3: Get Your Home Inspected By An Expert

Make sure you call an experienced restoration contractor to inspect your home. 

The contractors will have to check the entire area and document the damages; they might need to secure weak points too temporarily. A full-service restoration contractor would be ideal, so they can also take care of removing the water, cleaning, mitigating the mold, and making repairs.

Tip 4: Clean & Dry Your Home

Proper cleaning and drying of your home will guarantee there’s no mold growth.

The company or contractor you contact might also use dehumidifiers to ensure there’s no space for more mold growth. During this phase also make sure they double-check hidden places for mold growth.

Tip 5: Doing The Repairs

A construction company or restoration contractor that specializes in flooding or natural disaster repairs is best. They will know exactly how to deal with the damages and make the restoration process faster and safe.

For the repairs, choose quality over price; for this, ask the contractor for his certifications and past experiences.

Learn more about water damage and insurance!

5/19/2021 (Permalink)

SERVPRO will make it "Like it never even happened."

Water damage is the second largest and most common insurance claim after wind and hail damage, according to the Insurance Services Bureau (ISO). In fact, insurance companies pay about $2.5 billion a year for water damage. Water damage claims are how many homeowner insurance policies are used. 

Water damage to your home may or may not be covered by normal homeowner insurance. Here is an overview of water damage cases to help you understand the types of water damage that are and are not covered by home contents insurance. Read more here about water damage cover in the list of home contents insurance policies covered. 

Water damage cannot be covered by your home contents insurance if it is not the result of an accident or a sudden and unexpected event. Neglect or lack of maintenance can lead to water damage, which means you may have to pay for the repair costs. It is not always easy to find out why water damage is not covered by your policy, so read on to find out more about what you are insured for. 

Standard policies do not cover water damage caused by flooding, and if you do, you will need to take out additional flood insurance if you live in a high-risk area prone to flooding. Mold is the most common finding of water damage in your home and is not covered by most homeowner's insurance. 

Water damage, including frost damage, is one of the most common and costly insurance claims made by homeowners. According to HomeAdvisor, a digital marketplace that provides real estate resources, the national average for water damage in 1998 was $2,587. Mold and damage are often covered by home contents insurance, but not always due to lack of maintenance or neglect.

When buying, renting or selling a home, it is important to know the signs of water damage and the potential for water damage. Water damage from floods, fires and leaks can cause structural problems that can lead to the development of mold. While you may not be able to spend your days worrying about the next big rainstorm or leaking joints in your sanitary facilities, you can take preventive measures to be aware of the types of water damage that your homeowner insurance covers. 

If you have had the misfortune of water damage at home, relax and follow the decisions below to see if there is quick restoration of the house. One can expect a loss, but at least the house can still be saved. You avoid most of the risks and make sure your investment pays off if you know what to look out for, what precautions to take.

When looking for a new home, you may face the difficult dilemma of whether or not to buy a water-damaged home that you want to afford. It is a house you have been looking for, a great house that fits your lifestyle and meets your needs and preferences in terms of size, floor plan, interior design and location. 

Remove all enclosures with fans activated to begin the drying process. We recommend that you carry out an inspection of your home to confirm that there are no hidden areas in your home that require repair of water damage. Check floorboards, upholstery and carpets to see if water has penetrated into hidden areas where water damage needs to be repaired. SERVPRO can also come do all this for you. We can take the stress off of you.

Make sure that fans are placed in hidden areas where they may need water damage repair to make sure everything is dry. Basement water damage can occur in many homes, but the most common problems for homeowners with basement water damage are leaking water heaters, leaking foundations, flood damage, and overflowing washing machines. Look for signs of water damage in the attic, especially in areas where chimneys, skylights, and roofs meet where the roof and walls meet. 

Heavy rainwater can accumulate in your house and gradually cause water damage in your basement. This can lead to a sudden rupture of the pipe in the home, which can lead to a flooded basement in need of repair. 

Here at SERVPRO, we are happy to help. If you have questions please give us a call. 801-785-5228

Leaky Appliances? Let SERVPRO Help.

5/11/2021 (Permalink)

Let SERVPRO help make things a little easier.

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

The dishwasher in your Orem residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Lehi house. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of North Utah County restoration specialists a call today at (801) 785-5228.

Effective water cleanup in Lehi.

3/23/2021 (Permalink)

It is important to take action for effective water cleanup.

When there is a water intrusion incident in your Lehi property, you need to take appropriate action and do it fast enough. Taking the wrong steps or taking too long to start cleanup are two known causes of additional damages. Some of the common issues that come to haunt people later include failure to identify hidden moisture pockets such as water that seeps into wall cavities or cleanup efforts fail to match the specific conditions prevailing in an incident. Our restoration services are dependable since we are IICRC certified.

Proper water cleanup in Lehi should involve fast moisture evacuation because if left in place for long, mold can start forming within 24 to 48 hours complicating the cleaning process further. Although the ever-present mold spores require different conditions to thrive including food sources and the right temperature, only moisture misses in most areas. Therefore, any increase in moisture or humidity levels leads to growth. Our SERVPRO crew uses different equipment to extract water before this crucial period elapses. If the water goes over two inches, we use submersible pumps. In other situations, our portable and truck-mounted extractors handle the task well.

Different kinds of soiling happen during a water spill. The most common form is staining which can arise from rusting of metals close to fabrics and bleeding dyes transferred from non-colorfast materials. Our SERVPRO technicians understand the need for fast action when dealing with stains because waiting too long sets them. In addition to removing them early, we also use the appropriate professional cleaning product because using the wrong one can cause them to set. For example, we never use chlorine bleach on rust stains because it sets them.

Water spreads debris around the property depending on the source. If a faulty appliance such as a dishwasher causes the spill, the resultant debris includes food and detergent remains. Thorough restorative cleaning is, therefore, necessary to eliminate these waste materials. Our SERVPRO crew can use pressure washers to eliminate these remains easily. Our water extractors also have heating capabilities that help ease restorative cleaning.

Cleanup after a water spill requires proper balancing. With help from SERVPRO of North Utah County, you do not have to worry about the steps to take. Call us at (801) 785-5228 any time.

Click here for more about Lehi.

Broken or leaking water supply lines?

3/2/2021 (Permalink)

A Water Supply Line Can Lead to Flooding and Water Leaks in Your Home.

Most people see that SERVPRO is a flood cleanup and disaster mitigation company and think, "I live in American Fork, I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't realize is that most of the water damage caused by flooding calls we receive comes from broken or leaking water supply lines. Supply linesare those thin hoses that run to appliances like refrigerators, dishwashers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which requires flood mitigation and sometimes mold remediation. If you haven't checked your supply lines in a while, or ever, now would be a good time to do so.

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If You Have Water or Flood Damage?

Call us today at 801-785-5228

Beautiful but can be a disaster!

1/7/2021 (Permalink)

Don't let this beautiful disaster happen to you!

Icicles, Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snowballs, swords for ice pirates, and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of wintertime’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begin to melt.

What is water extraction?

9/24/2020 (Permalink)

Water damage can be a nightmare. Give SERVPRO a call.

WATER EXTRACTION

When your house has suffered from a flood or if your house has water that you can’t figure out where it is coming from, water extraction is a must-have process to prevent secondary and extensive damage. If water is seeping excessively through the tile flooring or carpet, it could be because of leaking pipes, damaged grounds, or flooding. The cracks and gaps in the floor also allow the rainwater to penetrate underneath the flooring. Drainage issues could be one of the reasons, too.

Water extraction should be performed quickly but it should be done professionally and efficiently. Whether you are looking for emergency water extraction to control the leak or to protect the property, it will be an advantage if you know what water extraction is and how important it is to do the necessary action as soon as possible.

WHAT IS WATER EXTRACTION

What is water extraction? Before you agree on the contract, get to know what it is and why it is important. Water extraction is a kind of process recommended for the removal of excess water from the flooring and grounds of the house or property. It is a tough job that has to be left to professionals only because they have the expertise, the necessary tools and water extraction equipment, and the most efficient methods for water extraction.

The purpose of the water extraction process is to reduce the risk of damages to property, to prevent the growth of molds, and to restore the quality condition of the property. The methods used by the experts include stopping the source of excessive flow of water, draining of water, removal of non-visible water, drying of the grounds, dehumidifying the entire area.

Pumps can be used to pump out the water, and drying systems are used to dry the wall, ceiling, and cavities of the building. A high-end vacuum, on the other hand, is used for water extraction from the carpet. If you do not know how to extract water from the carpet, you can rely on the experts and their high technology methods.

Whether excess water is caused by flooding and natural disaster, or it is because of a bursting pipe underneath the ground, immediate action and attention should be given to your property. Water extraction is your most urgent response to this. Contact the experts at SERVPRO and let the professionals do the job.

Why is there water in my basement?

7/16/2020 (Permalink)

Don't panic call the professionals.

You walk down to the basement and turn on the lights — and you see water coming in. This is a challenge that is most likely to occur during springtime, so don’t be surprised if you have this experience in March, April or May when the weather is rainiest. This can happen in an unfinished basement, but cleanup and the related challenges are even more intensive when you have a wet basement that’s also finished with wet carpet, wood or tile.

When you do have water coming in a basement, it is important first to identify the reason for a wet basement floor — which will help you prevent it from happening again. It is equally as important to know how to clean up water in a basement so there’s no lasting damage.

REASONS YOU SEE WATER IN YOUR BASEMENT

When you have water coming in a basement, there is a long list of places to check for the leak. Here is what you should look for first:

• Window Well: It is always nice to have windows in your basement, so you can enjoy a little bit of natural light. Groundwater and rainwater can accumulate, though, and make it more difficult for the integrity of your window wells to hold up. Examine your window wells for signs of leaks, and also check your gutters and downspouts. Overflowing gutters and downspouts can often lead to leaky window wells as water collects around the foundation of your house.
• Honeycomb: If poorly mixed concrete was used to create your basement walls, honeycomb-like air pockets could form and allow water to leak in. You should be able to see these honeycomb formations, and they are relatively easy to treat as part of your basement waterproofing process.
• Water Pipe Conduits: Water pipes need holes to get into your basement. These holes are typically sealed with a water plug, but those plugs only go so deep — about two inches on average. There may be a gap between the plug and the opening that allows for water to gather and leak into your basement.
• Floor Drains: Water backups related to your own drain system or even the municipal water supply may lead to flooding up through your floor drain. Your basement’s waterproofing system should include a filter that draws this type of water away from your home. If you have one, and you are still experiencing water backups in your basement, it may be time to have the system serviced and checked for problems.
• Wall Leaks: This is a challenge mostly in older homes. Water gathers in low spots after the soil settles over time. This lower settling level allows for water to begin leaking over the top of the wall of your basement. Water may also leak in through cracks in the middle of your walls, which is one of the more severe basement leaks. Middle-of-the-wall leaks appear because of massive pressure buildups in the ground and water pushing against the wall over time.
• Sewer Pipes: Smaller sewer pipe leaks are the most difficult to deal with because they can go undetected for so long. You may first notice a sewer pipe leak of this variety by seeing stains on walls below the drain, ceiling staining or even signs of mold formation.
• Floor Cracks: Basement floor cracks are often the result of a home settling over time. As your home settles, water begins to collect in spaces underground, applying pressure to your basement floor. Water can then leak into your basement through these cracks, or it can even enter as humidity that creates mold and mildew.
• Sump Pumps: Sump pumps can fail for a number of reasons, including but not limited to poor installation, maintenance needs, clogged or frozen discharge lines, power failure, etc. A backup sump pump can help prevent leaking in most cases.

WHAT TO EXPECT WHEN YOU CALL A PRO

A professional can arrive at your home, assess the damage and make recommendations about the best course of action. A professional also has the experience and tools needed to navigate the situation safely and ensure you get the quickest, most effective solutions for your unique situation. Not only will SERVPRO know how to dry a wet basement, but they can also provide solutions that help prevent future issues and long-term damage.

Flood Damage Checklist

6/3/2020 (Permalink)

Take the correct steps when you have a flood in your home.

Flood damage to home or business can be devastating and extremely costly. Restoring a flooded basement alone can already cost individuals and families $500-$10,000, depending on the floor area. If the entire house has been flooded, the National Flood Insurance Program (NFIP) provides a flood damage simulator which estimates that for 1-4 inches of water, flood damage repair can cost around $7,800. For 9-12 inches of water, it’s $18,930, and for 18 inches, prepare for $26,285!

QUICK ACTIONS FOR FLOOD DAMAGE RESTORATION

The first 24 hours after flood invaded your home or property is very crucial in preventing further damage. Once the water subsides, it’s time that you take immediate action.

DOCUMENT THE DAMAGE

Before you move, change or repair anything, take photos or a video of your damaged home. This is very important especially if you are filing for an insurance claim. Making repairs before documenting the extent of damage can potentially decrease the extent of your coverage.

CONTACT FLOOD INSURANCE PROVIDER IMMEDIATELY

If your home has been seriously damaged, you may need the help of a professional flood damage repair company. Your goal is to remove water and dry everything as soon as possible to prevent mold build-up, rotting and other problems.

ASSESS THE DAMAGE:

Wallboard and drywall act like a sponge and are very susceptible to water damage. Foam sheets of insulation should be hosed off and dried, furniture was taken out to dry under the sun completely (otherwise, they may warp and crack), and floor coverings were taken out as well.

SERVPRO of North Utah County is well-versed in dealing with water damages. We have helped commercial properties in the Silicon Slopes as well as residents of Lehi remove water and prevent the risk of secondary damages like mold or mildew buildup. We are just a phone call away and are local to the area which reduces our call out times.

One of the difficulties with water damage is that moisture can seep into crawlspaces or cracks and reside there unnoticed for days, weeks or months. Using state-of-the-art moisture detectors and our commitment to providing the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

All of our technicians live and work right here in Lehi and the surrounding area. So we have experience in dealing with unique residences as well as commercial businesses. Call us today for a professional inspection, remediation, and restoration service from an award-winning business.

Spring flooding can happen fast!

5/5/2020 (Permalink)

Don't let there be a spring flooding disaster.

It’s been a smaller winter this year. But flooding can still happen. What will follow is anyone’s guess, will May warm up quickly or will it stay cool?  Either way Utah is known for flooding from St. George to Moab, up to Logan and everywhere in between.

Many homes are at risk for flash flooding if the weather warms up fast.  Utah also experienced an active fire season last year which as created many burn scar areas.  Experts are expecting to fill most of our reservoirs and as always to have full, quick, powerful rivers which can lead to dangerous situations and flooding.

 Follow these tips from FEMA to prepare and reduce your risk.

BE FLOODSMART – REDUCE YOUR RISK

A flood does not have to be a catastrophic event to bring high out-of-pocket costs, and you don’t have to live in a high-risk flood area to suffer

• The time to prepare is now. Visit ready.gov/floods for more on family preparedness for flood and other emergencies. There are a number of steps individuals and families can take to better prepare themselves for flooding and reduce their risks. Remember to have a family evacuation plan, put an emergency kit together, and keep important papers and valuables in a safe, dry place. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.
• Only flood insurance covers flood damage. Most standard homeowners’ policies do not cover flood damage. Remember: it typically takes 30 days for a new flood insurance policy to go into effect, so get your policy now. Flood insurance is also affordable. An average flood policy costs around $600 a year and rates start at just $129 a year for homes in moderate-to-low-risk areas.

Visit floodsmart.gov (or call 1-800-427-2419) to learn more about individual flood risk, explore coverage options, and to find an agent in your area

If you experience damage from flooding call SERVPRO as soon as possible and let us help you minimize the damage and cleanup.  We will make it “Like it never even happened."

801-785-5228

What you can expect when you call SERVPRO with a water loss!

4/7/2020 (Permalink)

Don't let water damage intimidate you, call SERVPRO to help.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

• Your name and contact information
• Your insurance information (including agent name) if applicable
• The street address of the damaged home
• When did the flooding/water damage occur?
• What caused the water damaged, (if known)?
• Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

• Category 1: “Clean Water”
• Category 2: “Gray Water”
• Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

Maintenance on your dish washer can lower your risk of water damage to your American Fork home!!

3/11/2020 (Permalink)

Don't let your dishwasher cause you a water loss!!

The dishwasher in your American Fork residence certainly has made life a little easier than the tiresome hours that used to get spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damage in their American fork home. From the simplest of mistakes that any user could make to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean up services in your home, do not hesitate to give our SERVPRO of North Utah County restoration specialists a call today at (801) 785-5228

Prepare Your Home For Winter Storms!

12/23/2019 (Permalink)

Be Prepared!!

It's that time of the year again, time to prepare ourselves and homes for the brutal cold of winter storms. You would hate to have water damage due to freezing pipes or melting snow. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by  www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

• Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
• Make an emergency kit for at least three days of self-sufficiency.
• Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare Your Home

• Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
• Make sure you have a working carbon monoxide detector.
• Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
• Learn how to shut off water valves (in case a pipe bursts).
• Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
• If you have a wood-burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
• Have at least one of the following heat sources in case the power goes out:
  • Extra blankets, sleeping bags and warm winter coats
  • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
  • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
  • Plan to bring pets inside.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters days. SERVPRO is here to keep you as safe as possible.

How Fast Can Water Damage Happen?

9/18/2019 (Permalink)

..

When it comes to water damage in your home time is not on your side.  In most cases the longer the water remains an issue the more at risk your home is for water damage.  Water damage can turn into mold within a few days, especially in warm environments.  Water damage is much easier and less expensive to mitigate before mold starts to grow.

Within a few minutes to a few hours, the water damage starts to spread and can damage flooring, furniture, and other items near the water.  Flooring can start to warp and lift, cloth furniture absorbs the water making it hard to extract, wooden furniture begins to swell, leather fades and stains the flooring, and the moisture/humidity mixes with normal household odors and you now have a stinky house.

 The longer you leave the water damage untreated the more damage your home is at risk for.  Eventually, the flooring and subflooring will be so warped it will not be repairable, if the water is affecting your walls the paint can begin to blister and the drywall will mold, and if left long enough the structural wood will begin to swell, warp, and split apart.  DO NOT let water damage get to this point in your home.  This will take time to fix and you will be displaced from your home.

SERVPRO of North Utah County has made its name by performing cleanup and restoration work after water damage. Using advanced extraction techniques, our technicians have the expertise, training, and certificates to help clear away water and mitigate loss.  As part of a national franchise, we have access to national resources that ensure our technicians are equipped with the best possible equipment, including Inject dry systems as well as truck-mounted extractors and desiccant humidifiers. If you notice or suspect water damage, Call us immediately for an expert assessment. We can make it "Like it never even happened.”

Water Damage Restoration Services

7/30/2019 (Permalink)

The procedure of restoration starts as quickly as you pick up the phone to call us.  SERVPRO is accessible for your water emergencies 24 hours a day, 7 days a week, whether you have a tiny water loss such as leakage of your washer or a big loss where you come back to several inches of water filling your garage.  It is important to take ASAP action whenever you deal with water in your home. The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage

Water damage can be very stressful in your home and cause a lot of chaos. If you call SERVPRO, feel comfortable knowing that our technicians have the particular training for water damage and the knowledge required to get you through this stressful moment. The cornerstone of our company is water damage.

What are you going to expect when calling SERVPRO? We'll ask you a few questions about your water loss when you call. These issues will assist us to prepare with the necessary services, resources and number of technicians.

Be ready when you call to answer these questions:

• Your name and contact information
• Your insurance information (including agent name) if applicable
• The street address of the damaged home
• When did the flooding/water damage occur?
• What caused the water damaged, (if known)?
• Is there electricity available for our use?

Upon arrival at your home, SERVPRO will perform a thorough inspection including a damage evaluation.  Our technicians are trying to assess the seriousness of the damage at this point and to create an action plan.  We will inspect the source of the moisture and ensure that it is stopped before the restoration and drying process can start.  We will then determine the water's level of contamination

• Category 1: “Clean Water”
• Category 2: “Gray Water”
• Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

How to Detect Water Damage in Your Home

6/25/2019 (Permalink)

Don't miss the signs to detect water damage in your home!

How to Detect Water Damage in Your Home

Have you ever wondered if you have water damage in your home? You may think a water leak is easy to detect and something you would notice right away but that is not always the case.  Sometimes the signs of water damage are hidden outside, behind a wall, under the floorboards, in a crawl space or attic, and behind appliances. No matter when it happened there are ways to detect the situation.

Follow these steps to detect these signs of water damage in or around your home

• Water Accumulation- the most obvious sign is standing water
• Discoloration- watch for yellow-brownish water spots and stains on walls. You may also notice bubbling and cracking in the paint.
• Texture Changes- warping, buckling, sagging, sinking, and/or expansion in flooring
• Mold and/or Mildew- dark spots growing in corner and edges of walls and flooring
• Odor- moisture, humidity, and low circulation in the air cause mold and mildew to grow causing a musty odor.

Now that you have detected the issue what should you do?  Call SERVPRO to come check it out! 

SERVPRO of North Utah County is well-versed in dealing with water damages. We have helped commercial properties as well as residents remove water and prevent the risk of secondary damages like mold or mildew buildup. Using state-of-the-art moisture detectors and our commitment to providing the very best service we are here to ensure your water damage issue is dealt with effectively and efficiently.

We are just a phone call away and are local to the area which reduces our call out times and we can be there when you need us.  Call us today for a professional inspection, remediation, and restoration service from an award-winning business.

How To Prepare For A Big Summer Storm

5/7/2019 (Permalink)

Be Prepared Before the Summer Storms Hit!

It is almost Summer and now is the best time to start thinking about preparing for summer, and part of summer is summer storms. It maybe nice and warm outside but that doesn't mean that summer storms are not dangerous and will not cause any damage.  Follow these simple tips below to be more prepared.

After using common sense to prepare, follow these simple guidelines:

1. Charge all mobile devices
2. Make as much ice as possible or go buy some at your nearest store and have a cooler handy in case the power goes out.
3. Get lots of water handy for drinking, washing, etc.
4. Move plants in doors or as close to the building as possible.
5. Fill you gas tanks up in your cars and any extra tanks you have.
6. Get cash
7. Get a light source; flashlights and batteries, candles, etc.
8. Set your thermostat a little lower than usual. (If they power goes out it is going to get hot)
9. Have games and things to do inside handy.
10. Do the dishes and laundry so your stuff doesn’t stink before the power comes back on.
11. Take a shower, if you’re A/C goes off you are going to get sweaty really fast.
12. Move your car away from trees.
13. Strap anything outside that might fly way down or put inside a shed. (trampolines, BBQ, tables and chairs, etc.)
14. Make sure your pets are set and protected as well.

If you do have damage to your home and need assistance call SERVPRO today!

Spring Flooding

4/16/2019 (Permalink)

Spring Snow Melt Causes High Rivers and Flooding in Utah

It’s been a winter of extremes.  While November and December didn’t yield much snow pack, January, February, and March delivered between 200 to 300 percent of average and April has been following suit.  What will follow is anyone’s guess, will April warm up quick or will it stay cool.  Either way Utah is bound for flooding from St. George to Moab, up to Logan and everywhere in between.

Many homes are at risk for flash flooding if the weather warms up fast.  Utah also experienced an active fire season last year which as created many burn scar areas.  Experts are expecting to fill most of our reservoirs and as always to have full, quick, powerful rivers which can lead to dangerous situations and flooding.

 Around twenty percent of flood insurance claims occur in moderate-to-low-risk zones. Kathy Holder of the national flood insurance coordinator for Utah, said only about 4,000 households have flood insurance.  This is alarming because even areas that are not in high risk areas are at risk.  In an article posted by www.ready.gov  by FEMA is states “Everyone is at risk for flooding, yet most remain unprotected. Just a few inches of water can cause tens of thousands of dollars in damage. Between 2006-2010 the average flood claim was nearly $34,000. That’s more than many survivors can afford to pay out of pocket for damages due to flooding, and without flood insurance, many must cover the cost to repair or rebuild on their own. 

 Follow these tips from FEMA to prepare and reduce your risk.

BE FLOODSMART – REDUCE YOUR RISK

A flood does not have to be a catastrophic event to bring high out-of-pocket costs, and you don’t have to live in a high-risk flood area to suffer

• The time to prepare is now. Visit ready.gov/floods for more on family preparedness for flood and other emergencies. There are a number of steps individuals and families can take to better prepare themselves for flooding and reduce their risks. Remember to have a family evacuation plan, put an emergency kit together, and keep important papers and valuables in a safe, dry place. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.
• Only flood insurance covers flood damage. Most standard homeowners’ policies do not cover flood damage. Remember: it typically takes 30 days for a new flood insurance policy to go into effect, so get your policy now. Flood insurance is also affordable. An average flood policy costs around $600 a year, and rates start at just $129 a year for homes in moderate-to-low-risk areas.

Visit floodsmart.gov (or call 1-800-427-2419) to learn more about individual flood risk, explore coverage options, and to find an agent in your area

If you experience damage from flooding call SERVPRO of North Utah County as soon as possible and let us help you minimize the damage and cleanup.  We will make it “Like it never even happened."

801-785-5228

Water Supply Lines: The Unseen Destroyer in your Lehi Home

3/12/2019 (Permalink)

A Water Supply Line Can Lead to Flooding and Water Leaks in Your Home.

Most people see that SERVPRO is a flood cleanup and disaster mitigation company and think, "I live in Lehi, I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

What most people don't realize is that most of the water damage caused by flooding calls we receive come from broken or leaking water supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

When your home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If You Have Water or Flood Damage?

Call Us Today- (801) 785-5228

Pleasant Grove Multi-Level Water Damaged Homes Need Expert SERVPRO Service

1/22/2019 (Permalink)

Pleasant Grove Proud Homeowners Benefit from SERVPRO's Equipment for Water Leak Detection

Broken Second Story Feed Lines Can Cause Water Damage to Your Entire Pleasant Grove Residence

Many homes in Pleasant Grove have two stories, with the bedrooms upstairs, adding to the privacy and security families enjoy. Homes with a second full bathroom near the bedrooms have significantly increased value and a more convenient floor plan.
 
All of this added convenience and value in your home seems insignificant when a broken water line ruptures upstairs. Pleasant Grove structures can suffer water damage to both levels. The water never stays confined to just the floors, though, as it spreads out across above the ceiling of your ground floor.
 
Our technicians arrive at your home ready to locate lost water, get it extracted, dry out your home's interior, and address any issues regarding structural damage. We use different devices and types of equipment to carry out these tasks.
 
To find undetected water wherever it traveled between your second story and the ground floor, we use highly sensitive infrared imaging devices that show us in real time a depiction of the temperature differences. Cooler areas typically contain extra moisture. When we can show a path from above, the water in the trail most likely comes from the water line that broke upstairs. We can then target specific cavities or building elements to focus on for extracting the remaining moisture.
 
We use extraction wands that suction water off of surfaces and then somewhat into the pile of carpets and rugs. We launder, and dry rugs affected like this, and float carpeting, so re-installing happens very quickly after we reach dry conditions. To dry out interior spaces between walls and ceilings, we use air movers and flexible tubing. Forcing air into, through, and outside moves moisture out of the air, steadily pulling it out of porous structural materials. This works for dead spaces under and behind cabinetry, also. Making sure items are dry again helps combat microbial infestation by preventing it.
 
When warping occurs because of prolonged contact with water, we can advise you on how similar materials fare under the same conditions in other settings. Real wood often regains its original state, although pieced floors often fail. Ceilings that warp and sag need immediate attention. We drill a series of weep holes that allow water to drain slowly. Allowing this to happen rapidly can cause permanent sagging or a collapsed ceiling. This action also eliminates a safety hazard.
 
SERVPRO of North Utah County also serves Lindon, Alpine, and Draper when mitigation and prevention of water damage experts are needed to protect a home. When lost water affects your dwelling, call us at (801) 785-5228.

More about this area here.

What Must Be Done To Ensure A Successful Water Cleanup In Your Lehi Home

12/11/2018 (Permalink)

With help from SERVPRO of North Utah County, you do not have to worry about the steps to take.

Important Actions For Effective Water Cleanup In Lehi

When there is a water intrusion incident in your Lehi property, you need to take appropriate action and do it fast enough. Taking the wrong steps or taking too long to start cleanup are two known causes of additional damages. Some of the common issues that come to haunt people later include failure to identify hidden moisture pockets such as water that seeps into wall cavities or cleanup efforts fail to match the specific conditions prevailing in an incident. Our restoration services are dependable since we are IICRC certified.

Proper water cleanup in Lehi should involve fast moisture evacuation because if left in place for long, mold can start forming within 24 to 48 hours complicating the cleaning process further. Although the ever-present mold spores require different conditions to thrive including food sources and the right temperature, only moisture misses in most areas. Therefore, any increase in moisture or humidity levels leads to growth. Our SERVPRO crew uses different equipment to extract water before this crucial period elapses. If the water goes over two inches, we use submersible pumps. In other situations, our portable and truck mounted extractors handle the task well.

Different kinds of soiling happen during a water spill. The most common form is staining which can arise from rusting of metals close to fabrics and bleeding dyes transferred from non-colorfast materials. Our SERVPRO technicians understand the need for fast action when dealing with stains because waiting too long sets them. In addition to removing them early, we also use the appropriate professional cleaning product because using the wrong one can cause them to set. For example, we never use chlorine bleach on rust stains because it sets them.

Water spreads debris around the property depending on the source. If a faulty appliance such as a dishwasher causes the spill, the resultant debris includes food and detergent remains. Thorough restorative cleaning is, therefore, necessary to eliminate these waste materials. Our SERVPRO crew can use pressure washers to eliminate these remains easily. Our water extractors also have heating capabilities that help ease restorative cleaning.

Cleanup after a water spill requires proper balancing. With help from SERVPRO of North Utah County, you do not have to worry about the steps to take. Call us at (801) 785-5228 any time.

Click here for more about Lehi.

Call The Professionals At SERVPRO When Water Sneaks Into Your Lehi Home

11/14/2018 (Permalink)

A common concern when water damage goes untreated is mold growth and damage.

Water Damage Remediation In Lehi

Before the weather cools and precipitation changes from rain to snow in Lehi, smart homeowners make sure gutters are clear and well-draining and attics sealed and well insulated. Clogged and damaged gutters and downspouts place your home at high risk for water infiltration from the freeze and thaw cycle occurring during the winter months. If missed maintenance means water makes its way inside, we can help.

The threat of water damage in your Lehi home from moisture that forces its way inside when ice dams build up is a real and a common problem. Clearing leaves, twigs, granulation, and other debris from gutters as a routine fall task is a great way to limit the risk. Inspecting interiors at the roofline to check for and repair warm air leaks reduces the possibility that any snow buildup melts and seeps into the upper reaches of your home.

If a severe winter exposes the ceilings and walls in your upper levels to leaking despite your best efforts, SERVPRO crews are experts at tracing water migration and halting the damage it can create. It is crucial to remove or dry any moisture that infiltrates the structure of your home from clogged gutters, ice dams, or poorly maintained roofing materials. Water can take complicated and unexpected paths once it enters a home, causing severe damage far from the original entry location.

Failure to attend to water damage risks crumbling and staining of drywall, deterioration of insulation, and water movement that can affect every level of your home and every type of building material, fixture, or contents. SERVPRO crews recommend aggressive water damage mitigation, including investigation of any hidden harm behind walls and in recesses, to avoid spreading the destruction water causes.

A common concern when water damage goes untreated is mold growth and damage. Mold needs only a tiny amount of water to grow, multiplying in areas of your home not often inspected like the interior adjacent to the eaves and the roof. SERVPRO evaluates all aspects of your home’s condition after water invades to ensure we catch any microbial proliferation.

SERVPRO of North Utah County offers residents highly-trained and skilled water damage technicians when water sneaks into your home in unexpected ways. Give us the opportunity to assess your water damage mitigation needs and design a solution by calling (801) 785-5228 day or night.

Click here for more about Lehi.

Never Fear About Water Damage Because SERVPRO is Always Near

10/19/2018 (Permalink)

Our phone line is available 24/7 so whether you need help at 2 AM or 12 pm, we will respond!

Water Cleanup Prevents Greater Concerns in Your Provo Home

It is not always clear what you should do when disaster strikes your Provo home, let alone when something on a smaller scale occurs. Preventing damages to your residence is a concern shared by all homeowners, yet, it is often deemed unnecessary to seek the assistance of professional restorers when something like a water loss event happens. In truth, our technicians cannot only restore the damage that the pooling water can cause but help you return your home to preloss conditions quickly.

Part of overcoming water damages is through prompt water removal services for your Provo residence. When water begins to pool, it saturates into materials and the contents of your house, making it challenging to remove entirely without advanced equipment and technical expertise. Our SERVPRO rapid response team can help to limit the spread of the damage by arriving quickly to begin the extraction process.

One of the first things that we do when we arrive at your home is to assess the damage and source of the issues that you face. While extraction is one of the primary components to damage mitigation, and this does begin quickly after our arrival, our SERVPRO technicians must also work to ensure that the source of the damage has gotten resolved or repaired to prevent continual flow into the affected areas.

Water removal through the use of portable pumps and wet-vacs is a traditional approach and the industry standard for extraction. Once the excess has gotten removed, our technicians can begin work to dry up the affected areas entirely. Removing all of the present moisture can significantly reduce the possibility of material failure and secondary effects like mold growth.

When your home requires water removal services, it might seem cost-effective to take care of this issue on your own. Without the proper tools and restoration training, you might open the door to greater damages and hazards by inadequately drying out the present water. Our SERVPRO of North Utah County restoration specialists are here to help. Give us a call anytime at (801) 785-5228.

For more on Provo, click here. 

Should You Watch the Game in Your Lehi Living Room and Let SERVPRO Deal with the Water Loss? Check the Yes Box!

9/21/2018 (Permalink)

Water Leaks in Lehi Walls? SERVPRO Provides Cleanup and Solutions

Why DIY Water Restoration Is a Bad Idea for Your Lehi Home

Most Lehi homeowners can attest that minor incidents in their home are things best handled by their own efforts. Many situations only require a can-do attitude and some elbow grease. Disasters and water incidents in your home, however, often become the exception to this approach. These circumstances require experience and unique training to overcome, preventing the effects from getting worse over a brief period.

You might not think of the ways that your Lehi home can get affected by water damages, but it happens more often than you might think. Many homeowners deal with incidents out of their control such as bursting pipes, failing appliances, or even just a persistent dripping faucet fixture that allows for damages to affect structural components and the contents of their house. SERVPRO technicians like ours can help you determine what has gotten affected by moisture and dampness and use our industry-leading equipment to restore the damage this water has caused.

From the time that our team arrives at your dwelling, we get to work on assessing the full scope of the damage. For situations like leaks inside of walls, we have leak detection and moisture detection equipment to help narrow the affected area to reduce situations like tear out to repair the damaged pipes and dry the wall cavities.

A point to remember about water damage incidents is that they often spread much farther than you can see with the naked eye. Building materials and wall cavities can trap and retain moisture, allowing these materials to warp and distort. Even more, pressing of a concern regarding this persistent moisture is the possibility of mold and microbial growth which is both a structural and a potential health hazard to the occupants of your home.

While you might view water damages as nothing more than another reason to roll up your sleeves and get to work, these situations often require skilled professionals. Our SERVPRO of North Utah County has unique training in all facets of water restoration to help you overcome this mess and get your home back "Like it never even happened." Give us a call today at (801) 785-5228.

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In-Ground Sprinkler System Can Cause Water Damage To Your Provo Home

8/11/2018 (Permalink)

SERVPRO Says Check Your Sprinkler System to Prevent Water Damage to Your Provo Home

For Our Provo Customers, SERVPRO Offers Advice and Water Removal

Your desire to consistently hydrate the gardens and other landscaping around your Provo home led to the installation of an automatic sprinkling system. Saving time, water, and money over the long term were incentives, but malfunctions led to unintended concerns. It is not uncommon for irrigation configurations to cause water to seep into foundations or crawl spaces or soak into the exterior wall of a house. We can mitigate the damage.
 
If just one sprinkler head is knocked out of alignment, water can pound the siding of your house rather than foundation plantings. The water damage caused to your Provo dwelling may go undetected for a time, allowing the moisture to build up and begin to destroy the building materials inside your dwelling. Likewise, a bend or break in the underground conduits carrying water to the various sprinkler heads can super-saturate the ground around your home, seeping into the slab foundation or crawl space. Our technicians respond with practical strategies that remove the water and dry out the structure.
 
The first you realize that the sprinkler system is the culprit might be after the SERVPRO crew arrives. You have just noticed some peeling paint or a bulge and dampness on an interior, outward facing wall. You might fear a plumbing leak inside the house. Once we discuss your concerns, we evaluate the situation. If your water pressure is unaffected and bills are as expected, a leak is unlikely. When we walk around the property, our trained eyes catch signs of a misaligned spray.
 
The good news is that eliminating this water source is as easy as disengaging the sprinkler system. SERVPRO then extracts any standing water and uses air movers, heaters, and dehumidifiers to dry out the interior of your home. Because the conditions could be ripe for microbial growth, we look for any evidence of mold damage. If any is found, our mold remediation team can complete a mold abatement.
 
If water saturation has seeped into your crawl space or foundation, we use drying strategies and review the vapor barriers in place. SERVPRO advises you work with the company that installed the sprinkler system to locate the leak or redirect the errant spray head. Otherwise, the water damage can return.
 
SERVPRO of North Utah County can help restore damage done by an automatic outdoor watering system. Call us at (801) 785-5228 to schedule a consultation.

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What to Expect When You Call SERVPRO with a Water Loss

1/25/2018 (Permalink)

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washer leaked or a large loss where you come home to several inches of water filling your basement.  Whenever you are dealing with water in your home it is important action is taken ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time.  Water Damage is the cornerstone of our business.

What should you expect when you call SERVPRO? When you call we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

• Your name and contact information
• Your insurance information (including agent name) if applicable
• The street address of the damaged home
• When did the flooding/water damage occur?
• What caused the water damaged, (if known)?
• Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this point our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

• Category 1: “Clean Water”
• Category 2: “Gray Water”
• Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

How to Prevent Ice Dams on your home

12/21/2017 (Permalink)

An ice dam is a problem of house and building maintenance on sloping roofs in cold climates. Ice dams on roofs form when accumulated snow on a sloping roof melts and flows down the roof, under the insulating blanket of snow, until it reaches below freezing temperature air, typically at the eaves. When the melted water reaches the freezing air, ice accumulates, forming a dam, and snow that melts later cannot drain properly through the dam.^] Ice dams may result in leaks through the roofing material, possibly resulting in damaged ceilings, walls, roof structure and insulation, damage or injury when the ice dam falls off or from attempts to remove ice dams.

The melting of roof snow comes from two reasons: Heat from inadequate roof insulation and heat leaks, and inadequate ventilation. This condition is called a warm roof and the heat conducted through the roof melts snow on those areas of the roof that are above heated living spaces, but the snow does not melt on roof overhangs. Also, a small amount of ice damming can occur from the normal freeze- thaw cycle melts snow on warm or sunny days.

The key to preventing ice dams is to keep your attic and roof cold. After a snowfall, a cold roof will have a thick blanket of snow. A warmer roof, however, will soon have clear spots where the snow has melted off, and may well have icicles hanging from the eaves.

To keep your roof cold, follow these three steps:

1. Stop warm air from reaching your attic and roof. This typically stems from air leaks through your ceiling into your attic.  Most of that comes from air leaks caused by gaps in the drywall, cracks around light fixtures, unblocked walls, plumbing pipes, chimneys, and access hatches.  These can be hard to fix but can be done through the attic by plugging leaks with foam and caulk.
2. Go into your attic and check the depth of your attic insulation. Building codes require about 12 to 14 in. of fiberglass or cellulose. Add more if you have less than 8 in and have had ice dam problems in the past. 
3. Attic ventilation draws in cold outdoor air and flushes out warmer attic air, cooling the attic and the roof in the process. If you don’t have enough ventilation in your attic this could be causing ice dams and you might want to look into adding come ventilation vents.

BEWARE! ICE DAMS

12/7/2017 (Permalink)

Ice Dam Diagram

There's an old saying in Utah, "if you don't like the weather wait 5 minutes." So far our autumn has fluctuated quite a bit as far as temperature goes. You wake up in the morning freezing even through your winter coat, but a few hours later you're kicking yourself for choosing to wear a sweater. Not only do the highs and lows throw off your wardrobe game, but combined with some precipitation, can make a recipe for costly water damage to your home. 

Ice dams are one of the leading causes of water damage during winter months. Ice accumulates near the gutter where no heat is escaping from the inside of the house through the roof creating a dam for all the melted snow above it. The standing water will eventually find it's way through the shingles, roof, insulation and finally the ceiling. Unfortunately, by the time any symptoms are visible it's already too late so prevention is by far the way to tackle the issue. If you're not wanting to take a ladder excursion up to the roof every time temperatures drop to freezing, heat tape (or coil) installed in the gutters and from the edge of the roof to about 6 inches passed the heated space of your roof will drastically decrease your chances of ice dams. No matter how you prevent ice dams please do so safely.

Avoiding Freezing Pipes

12/7/2017 (Permalink)

The sun sets a lot earlier, breath is visible outside and noses become runnier; these are all telltale signs that the weather is getting colder. Most people don't know, but along with the changes in bodily defenses the cold weather means frozen pipes. Why are frozen pipes such a big deal? As the water that is left in your pipes freeze the water expands opening up seams, cracks and holes in copper that pipes are made of. Eventually that ice will melt allowing all the pressurized water to find an escape through the gates created by that unforgiving ice resulting in water damage.

Most people don't know that there are some VERY easy and inexpensive ways to prevent this from happening. 

1) Disconnect your hose!

2) Hose bib cover!

Very easy! Super inexpensive.

Happy Holidays!

Beautiful Disaster

12/7/2017 (Permalink)

Icicles can be beautiful, but also dangerous and very costly.

Icicles, Mother Nature’s nose drippings solidified by her icy heart. The stalactites of our man-made dwelling caves and mercantile tents. Over the ages, prepubescent children have found numerous uses for our sparkly friends of descending girth, such as target practice for snow balls, swords for ice pirates and a flavorless popsicle treat that literally melts in the mouth. Though potentially dangerous if trodden beneath, nothing screams the ‘beauty of winter time’ like the transparent daggers that hang from our rooftops. 
Did you know that Icicles can also be a sign that heat is leaking from your home into the attic and causing ice dams? It’s a good idea to safely check for cracks or gaps in the roof to avoid severe water damage when all the snow and ice begins to melt.