Recent Posts

Is your phone making you sick?

9/20/2023 (Permalink)

photo of phone in black light to highlight the grems on the phone. Clean screens, clear connections!

Is your phone making you sick?

How to Disinfect Your Cell Phone
For many of us, cell phones are like extensions of our own hands. From texting to talking, and surfing to shopping, our devices allow us to do almost anything from pretty much anywhere. And since that has become the norm, our phones have become really dirty. The good news is that it’s simple to disinfect germs from your device. So, the next time you check your email at the dinner table or pass it to your kids to keep them entertained for a few minutes, think about the last time you cleaned your phone. It could make a big difference.

When it comes to keeping yourself and those around you healthy, we all know how important it is to wash your hands. But grabbing our phones has become so automatic that we don’t always have clean hands when we do. You could be working on a new recipe in the kitchen, checking for coupons at the grocery store, or sending a text after pumping gas. Whatever it is, everyday activities could unknowingly be contaminating your phone.

One study from the University of Arizona found that cell phones carry more bacteria than a toilet seat, 10 times more bacteria, to be exact. That’s a lot of germs, especially considering how close your phone comes to your face. And with the Centers for Disease Control and Prevention recommending regular cleaning of all high-touch surfaces, it’s time to start looking at your phone differently.


So, what’s the safest, most effective way to kill the germs, bacteria and viruses that could be stalking your screen? Definitely stay away from any heavy-duty chemicals or abrasive agents. No bleach or bathroom cleaners either. The best way is simple: disinfecting wipes. That’s right, these handy household cleaners will work wonders to disinfect germs from your phone. Just follow these steps for a safe, clean phone:


Step 1: Remove phone from case.
Step 2: Wipe phone with soft cloth. This helps remove grease, grime and dirt before the real cleaning begins.
Step 3: Use disinfecting wipe to clean device, taking care around ports and buttons. The same wipes you use when disinfecting surfaces are safe for electronics and kill the bacteria and viruses living on your phone. Don’t forget to wipe down your case, too!
Step 4: Let air-dry for 5 minutes. Allow the cleaner to work its magic for a few minutes before diving back into your device.
Step 5: Wipe off any excess disinfectant with a soft cloth, preferably with a different cloth from the one you used in step 2.
It’s as simple as that. Just take care not to oversaturate, and steer clear of liquid household cleaners and sprays as they could find their way inside and damage your device (and void the warranty). It probably goes without saying, but you should never submerge your phone in any liquid.


As cleanliness becomes a top concern across the country, people everywhere are looking for the most effective ways to keep their homes and businesses clean. But we all need to do our part in fostering healthy communities. A regular cleaning to disinfect germs from your phone can go a long way in looking out for the health and safety of your friends and family.

Experts recommend giving your cell phone a good wipe with a dry cloth whenever you come home from being in public. This will help remove germs from the surface, but it won’t kill them, which is why you should aim to disinfect the device every other day, or twice a week at the very least.


The fact of the matter is that our phones go everywhere. No matter how often you disinfect your device, it’s going to be exposed to germs. But following these tips can help keep your phone clean and mitigate the spread of germs.

Careful not to cross-contaminate: An easy way to spread germs is to touch your phone and then touch something else. And if that “something else” is food-related, you should be extra careful. Try printing out your recipes and leaving your phone in your pocket when you sit down for a meal.
Where you go matters: Gyms, grocery stores, mass transit, any place where you’re touching the same surfaces as everybody else poses a potential hazard. Of course, it’s normal to need your phone in these situations, but just think about where your hands have been before you reach for it.
Stay out of the bathroom: This involves the same principles as above but is important enough to call out on its own, considering many Americans admit to using their cell phones in the bathroom.
At the end of the day, keeping your phone clean is just like cleaning almost any high-touch surface. Be mindful of how and when you use your device and take the proper steps to disinfect germs from your phone at least a couple times a week to help stop the spread of germs in your community. That, and maybe stop asking strangers to snap your photo.

And wash your hands. Always wash your hands.

It's time to Clean those Air Ducts !

9/7/2023 (Permalink)

photo of an air duct that is full of lint Get those dust bunny's hopping right out of your air ducts !

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the air of your commercial business. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning, call us at SERVPRO today, (801) 785-5228

What to Do After a Hurricane Strikes

9/5/2023 (Permalink)

photo of ruins When devastation hits SERVPRO is there.

Recently the many areas have been hit by severe hurricanes and many homes and businesses have devastating damage. If you have been a victim follow these 5 must do's provided by "Today's Homeowner with Danny Lipford.

1- Photograph and Document Damage: Document the damage thoroughly with photos, as it will make the insurance claims process much easier. In addition to photos, keep a running list of all damaged items.

2-Conduct Emergency Repairs: Do only what's necessary to prevent further damage after a storm, such as covering broken windows with plastic or roofs with tarps to keep rain out. Don’t make or commission permanent repairs until an insurance adjuster reviews the damage. While it may be tempting to start cleaning up and throwing out damaged items after the storm, your insurance adjuster needs to see what happened firsthand to make you the best offer to settle your claim.

3- Secure Home Inventory: All home insurance policyholders should compile a home inventory of their possessions before a storm strikes, and keep it in a safe place. A home inventory is a list that documents the contents of your home. It should include photos, detailed descriptions, and purchase receipts when possible. Having a home inventory will make the claims process much easier. If you don’t currently keep a home inventory, start one as soon as possible. 4- File a Claim ASAP: Insurance companies sometimes work on a first-come, first-served basis; so it's in your best interest to file an insurance claim as soon as possible. When you contact your provider, let them know the extent of the damages and that you have an inventory of your possessions. An insurance adjuster will come to your property, assess the damage, and determine the size of your payout. 5- Secure Safe Lodging: If you home is uninhabitable, you’ll need to find your family a safe place to stay while your home is being repaired. The loss of use coverage in a standard homeowner insurance policy typically helps pay for your family's lodging as long as the damage is part of a covered claim. Check your policy or ask your agent to make sure you have this coverage and to determine its monetary value and time limits.
Suffering damage or loss from a hurricane can be devastating, and recovery takes time. If you are prepared and plan in advance, repairing the damage will go much smoother.

Remember to be patient during the claims process. With the proper preparation, things will be back to normal soon.

What are the Stages of Water Damages, Stages 1 & 2.

8/7/2023 (Permalink)

Class 2: Fast Rate of Evaporation

Class 2 water losses affect the whole room through materials such as carpets and cushions. Class 2 is identifiable if the whole room has been affected, and the rate of water evaporation is fast. Notably, water in this classification has wicked up the walls no more than 24 inches. In class 2 water losses, the following materials may be severely wet:

  • Wood grained material
  • Flooring
  • Carpets
  • Furniture

Repairing class 2 water damage may cost more than class 1 since the affected area is larger. It may also be more difficult to clean.

Class 1: Slow Rate of Evaporation

Class 1 water losses affect only a certain portion of a room through low-permeance or low-porosity materials. This may include materials such as:

  • Vinyl composition tile
  • Plywood
  • Structural wood
  • Concrete
  • Particle board

Class 1 is typically the easiest to handle because it only covers a small area. The damage created here is generally minimal, and the affected items have absorbed only a small amount of water. The cost of repairs is also inexpensive, making a class 1 water loss the best-case scenario.

Stay tune to our next blog post where we will go into Stage 3 & 4 of Water Damage. Here at SERVPRO we not only do the work but we also look forward to teach ways of protecting your Home. 

How to Clean Black Soot from Walls

8/7/2023 (Permalink)

Whether a fire causes your home or business to be covered in black soot, a cooking accident in your kitchen leaves you with severe soot damage, or a rogue candle goes haywire, your walls require upkeep and maintenance to ensure they are successfully cleaned after damage. But what are the steps for cleaning black soot from walls?

Soot is defined as “a black substance formed by combustion or separated from fuel during combustion, rising in fine particles, and adhering to the sides of the chimney or pipe conveying the smoke.” In other words, soot is the product of incomplete combustion; since it’s a sticky substance, it tends to adhere to the location where this incomplete combustion occurred. There are a variety of sources that can contribute to soot appearing on your walls, including but not limited to:
Exhaust from a car in a garage, which is adjacent to the affected wall.
Space heaters.
Dust, dirt, and cooking oils.
External factors such as smoke from a nearby factory.

Inhaling soot can cause health effects, which is why it’s important to contact a cleanup and restoration company like SERVPRO of Utah County as soon as you find any in your living space or business. Not only can it disrupt your daily home or business activities, but it can prove a safety hazard as well.

Tips to Clean Your Walls

  • Ventilate the area to remove excess soot and odor.
  • Wear household dish gloves, long-sleeved shirts, and long pants to avoid direct soot or ash contact with skin. If contact occurs, wash off soon as possible.
  • Wear a dust mask such as an N-95.
  • Use a dehumidifier to control moisture in the air.
  • Use a dry chemical sponge to remove as much as soot as you can. This will help prevent soot from embedding deeper into the wall, where it can show up as a permanent stain.
  • Follow with a low-alkali detergent, then rinse.

 If all fails , you know who to call . When SERVPRO of Utah County goes out rest assure that SERVPRO of Utah County will get the job done. If water damage is present, SERVPRO of Utah County professionals will implement a water damage restoration process, using dehumidifiers, air movers, and other equipment as needed.
 Upon arrival, SERVPRO of Utah County technicians will perform a walk-through of the affected area, including inspection and testing of adjoining rooms to the damage. This is a critical step, as it will help determine the best course of action to remediate your soot and other fire damage.

Spreading Joy: SERVPRO of Utah County Joins Forces with Make-A-Wish Utah to Grant Heartwarming Wishes

7/26/2023 (Permalink)

In a heartwarming display of compassion and community spirit, SERVPRO of Utah County recently teamed up with Make-A-Wish Utah to bring smiles and joy to the lives of two brave young girls battling terminal illnesses. During the annual Firefighter Challenge event, the organization granted the ultimate wish of both girls - to have a hot tub of their own.

The Firefighter Challenge, known for its dedication to community service, took on an even more meaningful purpose this year as the team set out to fulfill these precious wishes. Both girls, fighting valiantly against their illnesses, had expressed their dreams of having a hot tub to help ease their pain and create lasting memories with their families.

The partnership between SERVPRO of Utah County and Make-A-Wish Utah proved to be a perfect match, with both organizations sharing the common goal of making a positive impact on the lives of those facing adversity. The selfless dedication of the SERVPRO team and the unwavering support of Make-A-Wish Utah made the dreams of these young girls a beautiful reality.

The event was filled with touching moments as the young girls, surrounded by their loved ones, saw their wishes come true. Tears of joy mixed with the laughter of children, firefighters, and volunteers, creating an atmosphere of love and unity that left an indelible mark on everyone present.

"We couldn't be prouder to be part of this incredible experience," said a representative from SERVPRO of Utah County. "Seeing the smiles on these brave girls' faces is a testament to the power of hope and the strength of community."

The Firefighter Challenge, an event that usually celebrates bravery and physical prowess, took on a new layer of significance as it highlighted the courage and resilience of these young warriors. It was a reminder that strength comes in many forms, and sometimes, the greatest courage lies in the ability to find joy amidst challenging circumstances.

As the day drew to a close, the memories of the event lingered on, serving as a reminder of the impact we can make when we come together for a common cause. SERVPRO of Utah County and Make-A-Wish Utah showcased the extraordinary capacity of humanity to spread happiness, even in the face of adversity.

The partnership between SERVPRO of Utah County and Make-A-Wish Utah will undoubtedly continue to touch lives and inspire others to follow suit. Their collective efforts remind us that even the smallest acts of kindness can make a world of difference for those in need. Together, they turned dreams into cherished memories and proved that hope, love, and community support can be the beacon of light that guides us through the darkest times.

Restoring Business After the Storm: Why Choose SERVPRO for Commercial Property Storm Damage Restoration

7/18/2023 (Permalink)

Servpro storm wrapped semi trailer being prepared to go on large losses Our SERVPRO Large Loss Team preparing for Storm jobs. We're Ready for Whatever Happens.

When storms strike, they can leave a trail of destruction in their wake, especially for commercial properties. If you're faced with storm damage and in need of reliable restoration services, look no further than SERVPRO. Here's why you should choose SERVPRO for your commercial property's storm damage restoration needs.

  • Rapid Response: Time is of the essence when it comes to storm damage. SERVPRO understands this and responds swiftly to your call for help. Their 24/7 emergency services ensure that a team of experts will be on-site promptly to assess the damage and begin the restoration process immediately.
  • Extensive Experience: With years of experience in storm damage restoration, SERVPRO has encountered and successfully handled a wide range of storm-related issues. Their skilled technicians have the knowledge, expertise, and training necessary to navigate the complexities of commercial property restoration effectively.
  • Comprehensive Services: SERVPRO offers a comprehensive range of storm damage restoration services tailored to meet the specific needs of commercial properties. From water extraction and structural drying to debris removal and mold remediation, they have the resources and equipment to handle every aspect of the restoration process.
  • Advanced Technology and Techniques: SERVPRO stays up-to-date with the latest advancements in restoration technology and techniques. They utilize state-of-the-art equipment, including powerful extractors, air movers, and dehumidifiers, to expedite the drying process and minimize secondary damages. Their innovative approaches ensure efficient and effective restoration.
  • Expert Insurance Assistance: Dealing with insurance claims can be overwhelming, especially after storm damage. SERVPRO works closely with insurance companies and can assist you throughout the claims process. Their experience and knowledge in dealing with insurance matters can help streamline the process and ensure you receive the coverage you deserve.
  • Minimal Business Interruption: SERVPRO understands the importance of minimizing business interruption during the restoration process. They work diligently to restore your property swiftly, allowing you to resume your operations as soon as possible. Their goal is to get your business back up and running smoothly without unnecessary delays.
  • Exceptional Customer Service: SERVPRO values their customers and prioritizes their satisfaction. From the initial assessment to the final restoration, they maintain open and transparent communication. Their dedicated team is responsive to your questions and concerns, ensuring you are informed and involved throughout the entire restoration journey.

When storm damage affects your commercial property, choosing SERVPRO for restoration services is a smart decision. Their rapid response, extensive experience, comprehensive services, advanced technology, insurance assistance, minimal business interruption, and exceptional customer service set them apart. Trust SERVPRO to restore your commercial property to its pre-storm condition efficiently and effectively, allowing you to focus on rebuilding and moving forward.

Advancing Restoration: How SERVPRO Utah County Utilizes Today's Latest Technology and Trends

3/30/2023 (Permalink)

As a leading restoration company in Utah County, SERVPRO is committed to providing top-notch services using the latest technology and trends in the restoration industry. Our goal is to help our clients get back to their normal lives as quickly as possible, while also ensuring their safety and satisfaction. In this blog post, we will discuss some of the ways we use today's highest restoration technology and trends to achieve this goal.

One of the most significant trends in the restoration industry today is the use of advanced technology to expedite the restoration process. At SERVPRO, we employ state-of-the-art equipment and tools to achieve the best possible results for our clients. Our team of technicians uses advanced moisture detection tools, thermal imaging cameras, and specialized drying equipment to identify and eliminate moisture and water damage in the shortest possible time.

Another trend that we follow is the use of eco-friendly products and methods in the restoration process. We understand that our clients are concerned about the environment and their health, so we use safe, non-toxic products to clean and sanitize the affected areas. We also use environmentally friendly practices, such as recycling and reducing waste, to minimize our impact on the environment.

At SERVPRO, we are committed to ongoing training and education for our team members to stay up-to-date on the latest restoration technology and trends. We attend industry conferences and seminars and invest in continuous training to ensure that our team is equipped with the knowledge and skills necessary to deliver the best possible results for our clients.

Finally, we understand that our clients are going through a difficult time and need support and guidance throughout the restoration process. That's why we prioritize communication and transparency with our clients, providing regular updates on the progress of their restoration project and answering any questions they may have along the way.

Melting Snow, Rising Waters: How to Protect Your Property from Snowmelt Water Damage

3/30/2023 (Permalink)

As winter comes to an end, the arrival of spring often brings with it warmer temperatures, longer days, and the promise of new growth. However, it can also bring an increased risk of water damage due to snowmelt. As snow and ice begin to thaw, the water can seep into homes and businesses, causing significant damage if not addressed promptly.

The Risks of Snowmelt Water Damage

Snowmelt water damage can occur when the thawed snow and ice infiltrate roofs, walls, and basements, causing flooding, mold growth, and structural damage. It can also cause damage to personal belongings, furniture, and electronics, leading to costly repairs or replacements.

The Risks of Delaying Water Damage Restoration

Ignoring water damage caused by snowmelt can result in costly repairs, especially if left unattended for a long time. Mold and mildew can start growing within 48 hours of water exposure, leading to a dangerous environment for your health. Furthermore, delaying repairs to your property could also cause long-term structural damage, which could potentially lead to more extensive and expensive repairs in the future.

Steps You Can Take to Protect Your Property

Fortunately, there are several steps you can take to protect your property from snowmelt water damage:

1. Clear Your Gutters and Downspouts: Make sure that your gutters and downspouts are clear of debris to allow proper drainage of melting snow and ice.

2. Check Your Sump Pump: Ensure that your sump pump is working correctly, and that the discharge line is free from obstruction.

3. Inspect Your Roof: Check for any damage or leaks in your roof, especially after heavy snow and ice accumulations.

4. Keep Your Property Warm: Keep your property warm and well-ventilated to prevent water from freezing and thawing in your walls or pipes.

5. Seek Professional Help: Contact a professional restoration company like SERVPRO of Utah County at the first sign of water damage to avoid more extensive and costly repairs in the future.

At SERVPRO of Utah County, we have the experience, training, and equipment to restore your property to its pre-damage condition. Contact us today for prompt and professional water damage restoration services.

Recovering from Water Damage in Vineyard, Utah: How SERVPRO of Utah County Can Help

3/30/2023 (Permalink)

At SERVPRO, we understand that water damage can be devastating to your home or business in Vineyard, Utah. Water can cause significant damage to your property, affecting your quality of life and your business.

What Causes Water Damage?

Water damage can be caused by several reasons, such as floods, storms, broken pipes, roof leaks, and faulty appliances. When water enters your property, it can seep into walls, floors, ceilings, furniture, and other objects, causing significant damage. Additionally, if the water is not cleaned and dried properly, it can lead to mold growth, which can affect your health and that of your family.

What Should You Do If You Experience Water Damage in Vineyard, Utah?

The first thing you should do if you experience water damage is to ensure that your property is safe. If there is a leak or flood, turn off the water supply and electricity to prevent electrical hazards. Next, contact a professional water damage restoration company like SERVPRO of Utah County. Our team of water damage restoration experts is available 24/7 to help you recover from your loss. When you contact us, we will send our team to your property to assess the damage and begin the restoration process.

How Can SERVPRO of Utah County Help?

At SERVPRO, we use advanced technology to detect and eliminate water from your property. Our team also uses specialized drying equipment to ensure that your property is completely dry and free of moisture, preventing mold growth. We also use eco-friendly products and methods to clean and sanitize your property, ensuring that you and your family are safe from harmful chemicals.

We understand that water damage can be a stressful and overwhelming event, and we are committed to helping you recover from this event as quickly and efficiently as possible. Our team will work closely with you to ensure that you are informed and involved in the restoration process, providing regular updates and answering any questions you may have.